Walking Out – How to Run a Smooth Exit Interview
Employees and employers agree that exit interviews are incredibly useful (as illustrated above, three-quarters of executives say they "always" or "somewhat frequently" act on comments collected during exit interviews) and there are many tools available online to help you run an effective interview. Hopefully this summary gives you a good head-start on the process if you don't already have your interviews formalized.
If you like the sample questions we've included above, here they are again in a copy & paste-friendly format:
What are your primary reasons for leaving?
- Did anything trigger your decision to leave?
- What was most satisfying about your job? Least?
- What would you change about your job or improve to make the workplace better?
- Did your job duties turn out to be as you expected?
- Did you receive enough training and support to do your job effectively?
- Were you satisfied with this company's merit review process?
- Did you receive sufficient feedback about your performance between merit reviews?
- Did this company help you fulfill your career goals?
- Under what circumstances, if any, would you consider returning to the company?
Have any other tips or hints for exit interviews you'd like to share? Toss them into the comments below for everyone else :) 